Phúc lợi

Mô tả Công việc

Objective:

Support and make report required by Supervisors/ Manager.
Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Write contents and post information on Social networks
Can support overtime/ night shifts (if needed) as the customers are foreigners

Good command in English (listening, speaking, reading, and writing) – IELTS: 6.5+ or equivalent
Candidates must possess Bachelor's degree in Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Commerce or equivalent
Proficiency in MS Excel and Word, communication skills.
Ability to work under pressure, Good problem solving.
Having knowledge of Marketing, SEO is an advantage. Proven work experience as a Content Writer is a plus

SALARY RANGES & COMPENSATIONS

Salary: Negotiable based on experience and track records. Overtime: 150% salary
A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
Annual leave, insurance following Vietnam Law and as company’s regulation (social insurance and health care insurance, etc.)
Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee’s efforts and identify development/improvement needs)
Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)

Hours & Availability: Full Time (8h – 17h30 Mon – Fri & every other Saturdays)

Working Address: 40 Thiên Phước street, ward 9, Tân Bình district, Ho Chi Minh city