Ecommerce Leader

Mô tả Công việc

We are seeking a dynamic and experienced individual to join our team as an Ecommerce Leader. In this role, you will support the Ecommerce Manager in overseeing and optimizing our online sales channels. You will be responsible for assisting in the development and implementation of strategies to drive traffic, increase conversion rates, and maximize revenue through our ecommerce platforms.

Responsibilities:

• Assist in managing day-to-day operations of the ecommerce platforms, ensuring smooth functioning and optimal user experience.

• Collaborate with cross-functional teams, including marketing, sales, and IT, to coordinate and execute ecommerce initiatives.

• Coordinate with marketing campaigns, onsite/offsite and digital performance in execution.

• Assist in managing product listings, pricing, and inventory levels across various ecommerce platforms.

• Monitor and respond to customer inquiries and reviews to maintain positive customer relationships and enhance the online shopping experience.

• Stay up to date with industry trends and emerging ecommerce technologies and make recommendations for adopting new tools or strategies.

• Data analysis and reporting: The Ecom Leader is expected to conduct regular analysis of sales data, website performance, and customer behavior. The ability to interpret data, identify trends, and present findings in a clear and concise manner through reports and updates is essential. This helps in making informed decisions and optimizing ecommerce strategies.