IT Helpdesk Support Executive

Mô tả Công việc

Summary Position: Responsible for ensuring that entire information system of company is being implemented, run and maintained in accordance with the business requirements, rollout of new builds and patches.

Responsibilities

• Support Assistant IT Manager to manage the IT system of all offices in Vietnam to ensure smooth implementation of operating system, analysis, design of users’ requirements.
• Install End-user computer OS and troubleshoot in both hardware and software.
• Install and maintain wifi, printer, access control devices, network cabling.
• Provide support to all staff in daily basis.
• Ad hoc jobs/responsibilities as assigned by IT manager.

Yêu Cầu Công Việc

Key Experience & Qualifications

• Minimum Diploma or Degree in Information Technology.
• Minimum 1 years of relevant experience system and applications support.
• Knowledge in Laptop hardware, Microsoft products, PowerBI, Azure cloud and programming preferred.

Key Competencies & Skills

• Must have technical skills and knowledge in end user computer, wifi access point and controller, SQL server management.
• Good in communicating to End-User.
• Works independently with assistance, direction and goal setting from Assistant IT Manager.