− Administer and implement high-availability network and computing infrastructure technologies and services serving the users.
− Promote and enforce infrastructure standards for operations, security, and data integrity and for availability, performance, and capacity management.
− Provide support to technical team members in regarding to systems maintenance, implementation, and troubleshooting.
− Collaborate with regional and global team members. Provide leadership and assistance in the selection, set up, implementation and support of information technology solutions and business process change management to support the manufacturing environment.
− BS degree in Information Science or related areas.
− 5+ years of experience in network and system management and administration at manufacturing environment. MCSE and Cisco certification desired. 1+ years of experience in people management is a plus.
− ERP (SAP or Oracle EBS) implementation experience is highly desirable.
− Strong knowledge of network operating systems, (Windows Server) and data communication protocols and technologies.
− Demonstrated project planning, project management, documentation, problem-solving and work prioritization skills.
− Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
− Excellent oral and written English and Vietnamese communication skills, strong interpersonal skills are essential.
− Must be both team-oriented and self-motivated.
− Familiarity with administration and support of voice communications.
− Culturally sensitive – values diversity, able to understand and cooperate with other team members from different cultures.
− Willing to travel, internationally and domestically
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