Position Summary
Mainly responsible for Laundry/Valet Department for The Grand Ho Tram, to provide the overall operation of the Laundry/Valet Department.
Responsibilities
Control departmental costs, including labor, chemical, cleaning, and other expenses.
Supervise monthly/quarterly/yearly departmental inventory.
Conduct daily pre-shift briefings.
Attend trainings and make sure staff are attending training classes conduct by Training/Human Resources department.
Conduct monthly staff meeting.
Conduct staff yearly performance appraisal/review.
Ensure all employees maintain a high standard of personal hygiene and always follow company’s grooming standard.
Ensure all employees are always following health & safety protocol in laundry area.
Ensure monthly laundry revenue is achieved.
General
Must be able to work various shifts, including weekends and holidays.
Ensure the Laundry area is clean and tidy at the end of shift
Coordinate all repairs, daily/weekly/monthly maintenance schedule, follow up any pending work orders.
Complete any other tasks assigned by the manager.
Report any staff incident reports.
Qualifications
Minimum 4 years relevant experience, with a least 2 years as Laundry Manager.
Vocational School Certificate or equivalent.
Good communication and problem -solving skills.
Must have computer skills and MS Office Applications.
Must have good English knowledge skills (both reading & writing).
Must have excellent interpersonal skills to deal effectively with vendors, peers, and other departments.
Must maintain a professional manner, neat and well-groomed appearance.
Must have good understanding of clothes material, laundry chemicals, laundry machines and hotel laundry system/flow.
Must have good organization skills.
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