Presales & Support Engineer (Printer) - HCMC

Mô tả Công việc

• Provide product training and demonstration regularly
• Support localisation of marketing tools, such as sales kit, Genre Presentation, external communication, creation print samples.
• Genre Solutioning support thru presentation and explanation to customer site and via phone.
• Product & software testing and comparison.
• Support strategic partners thru presales activities that lead to sales closure
• Provide support to all customers on Solutions (bundle software only) via telephone and on site
• Providing critical information from daily support and translate to useful marketing information
• Compile and dissect technical information and fill gaps for PM team to address and resolve
• Providing valuable market demands and trending to Sales team