B2B Automation Process and Analysis

Mô tả Công việc

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. Based in California with an operation office in HCMC, we have more than 400 young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only Amazon‘s sporting goods market but also to enter new e-commerce markets from many regions like Canada, Europe, Japan. Besides, Home sporting goods, Furniture, Outdoor, and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge of E-commerce, Yes4All started to provide end to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

Our mission: Connect the Worldwide Resources & create an innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.

Our vision: To be the world leader of e-commerce enablers in term of trading, product creation, and e-commerce servicing.

Yêu Cầu Công Việc

The Y4A B2B Automation Process & analysis Leader is responsible for leading the whole process of developing tools, and applications to maximize the effectiveness of the internal B2B team. This role focuses on standardizing operations, improving efficiency, and enabling scalable growth for B2B team.

Key Responsibilities

1. Process Conduction within B2B team

   • Standardization: Develop and implement standardized processes and policies for managing platform operations to reduce reliance on individual capacity and informal communication 

   • Automation: Identify areas for automation and work with the tech team to implement systems that streamline operations, enhance accuracy, and speed up workflows

2. Tool and Application Development Coordination

   • Tech Coordination: 

     1. Work closely with the internal B2B team  to fully understand the works, challenges, & constraints

     2. Collaborate with the tech team to build tools and applications that support the Amazon Strategic Operations Management team.

   • Scalability: Ensure that developed tools and processes are in place and can scale effectively as the company expands and opens multiple office locations.

3. Efficiency Optimization

   • Process Improvement: Continuously analyze and improve operational processes to increase efficiency and effectiveness.

   • Performance Metrics: Develop and monitor performance metrics to measure the success of implemented processes and tools.

4. Cross-Departmental Collaboration

   • Internal Coordination: Work closely with the Amazon Strategic Operations Management team and other departments to understand their needs and incorporate feedback into process and tool development.

5. Analysis purchasing pattern and business performance

   • Managing and analyzing platform purchasing patterns, pricing in strategies vs inventory levels. This includes understanding purchasing behavior, optimizing pricing, and ensuring adequate inventory levels to meet demand

   • Collaborate with the Data and Digital team to process/data flow mapping, developing B2B business requirements, creating test plans, analyzing performance metrics, and supporting the implementation of new business solutions.

Qualifications

• Bachelor’s degree in Business, Information Technology, Operations Management, or related field.

• 1+years of experience in any project of process improvement and technology implementation.

• Strong project management and analytical skills.

• Familiar with process mapping and automation tools.

• Excellent communication and collaboration skills.