- Provides customer services, not limited to walk-in, phone calls and emails, keeping track of all transaction documents in the client database for our real estate agents/advisors.
- Provides secretariat support to the directors
- Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible
- Monitor deadlines and provide notices to appropriate parties when necessary
- Schedule necessary appointments with all parties, including open houses and the final walkthrough
- Help organize community outreach events to improve our standing in the local area to continuously build our brand
- Assist to produce all marketing materials including brochures, flyers, online marketing, social media posts, etc.
- Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure company goals are being met
- Deliver concierge-level customer service to sellers, buyers, customers and lenders to improve customer satisfaction ratings
- Participate in training sessions to improve skills with administrative tasks in the real estate industry
- Perform any other ad-hoc assignments.
Working time: Monday to Friday (9AM to 6PM) Saturday morning (9AM to 1PM)
Job location: Shop 3, Marriott Residences, Grand Marina Saigon, Lake No. 2 Ton Duc Thang street, Ben Nghe Ward, District 1, HCM City