Introduction:
We are looking for a motivated and detail-oriented CA/FO (Clinic Assistant/ Customer Service) to join our team. This position plays an important role as a facilitator so that communication between doctors and patients can take place smoothly in the clinic community. The ideal candidate will have good organizational skills, attention to detail, and the ability to work in a fast-paced healthcare environment.
Main duties:
- Greetings and welcoming patients, managing appointment schedules, providing general information to patients regarding Chiropractic and Wellness.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Must exercise utmost diplomacy to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies.
- Performing designated cashier and closing reports in the computer system: Issue daily invoices, managing cash float, credit card payment...
- Preparing paperwork and supporting claims for patient with insurance for direct and non-direct billing.
- Assist Chiropractors, therapists, nurses in communicating with Vietnamese patients.
- Translate document from English to Vietnamese.
- Co-ordinate patient flows to assure the smooth transfer between Doctor’s room and other departments.
- Maintain patient satisfaction by addressing patients’ feedback, clarifying their concerns and inquiries.
- Expand other service at clinic to all patients.
- Other task if needed or required by manager.
Skills and Qualifications:
- High fluency in spoken and written English.
- Professional demeanor and the ability to exercise courtesy and maintain gracious manner with all patients.
- Hard-working and attentive attitude.
- Multi-tasks execution ability.
- Willing to learn more about medical terms.
- Be positive and can-do attitude
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17-19-21 Lý Tự Trọng, P Bến NGhé, Quận 1, HCM
Bao Ngoc
100-499 nhân viên
https://westcoastinternational.com/
Với hơn 12 năm kinh nghiệm trong chữa trị những trường hợp nha khoa phức tạp và thẩm mỹ nha tại Việt Nam, phòng khám Westcoast là nơi cung cấp các dịch vụ nha khoa toàn diện với chất lượng vượt trội. Về chất lượng sản phẩm nha khoa, Westcoast luôn tuân thủ theo tiêu chuẩn của quốc tế với việc giám sát tỉ mỉ trong mọi công đoạn. Tất cả nguyên vật liệu từ phòng labo nha khoa (phòng Lab) thực... Xem thêm
