Thông Tin Tuyển Dụng
Customer Service Executive (Lab Testing)
Cấp bậc | Nhân viên |
Lương | $ Cạnh tranh |
Hết hạn nộp | 21/11/2024 |
Ngành nghề | Dịch vụ khách hàng , Hóa học , Dệt may / Da giày / Thời trang |
Kinh nghiệm | 1 - 2 Năm |
21/10/2024
Dịch vụ khách hàng , Hóa học , Dệt may / Da giày / Thời trang
Nhân viên chính thức
Cạnh tranh
1 - 2 Năm
Nhân viên
21/11/2024
1. Handling and following global clients:
Sending to clients appropriate test request form and protocols
Following clients requirements basing on their program procedure as below:
Taking care of clients :
2. Coordinate with other Eurofins companies, internal team with following tasks from the begining to issuing report:
Providing protocols, quotation, sample size, how to submit samples as per clients’ enquiries
Explaining client program procedure
Informing, requesting additional information, documentation, samples, clarification info as per testing program requirement
Placing on hold, off hold samples
Explain the test requirement, related label required…
Explain testing price if any
3. Other tasks assigned by direct manager.
Kinh nghiệm (Experiences): 1 - 2 years in relevant positions such as customer service, sales admin in testing or B2B industries
Trình độ học vấn, chuyên ngành (Education Background, Major): At least graduated from university or above, major in business administration, international business, psychology
Trình độ ngoại ngữ (Foreign Languages Skills)
- Advanced English in 4 skills.
- Other languages are an advantage.
Khác (Others)
- Soft skills: communication, negotiation, persuasion
- Able to work independent and coordinate with other teams
- Basic Microsoft office skill
Lunch allowance
Milk allowance
Các công việc tương tự