Lead Engagement Specialist

Mô tả Công việc

Lead Generation:

• Research and identify potential leads and prospects within the target HORECA market
• Utilize various online and offline resources to generate leads
• Collaborate with the marketing team to align efforts for lead generation

Outreach and Qualification:

• Initiate contact with leads through phone calls, emails, and other online communication channels
• Engage with leads to understand their needs, provide product information, and qualify their interest in our offerings
• Maintain accurate and up-to-date records of lead interactions in the CRM system

Lead Nurturing:

• Build and maintain strong relationships with leads by providing exceptional customer service and timely follow-ups
• Educate leads on the benefits and features of our products and services
• Identify and address any objections or concerns while highlighting the value of our offerings

Lead Handoff:

• Work closely with the Account Executives to transition qualified leads for further sales discussions
• Provide comprehensive lead information and insights to ensure a smooth transition in the sales process

Sales Support:

• Collaborate with the sales team to support their efforts in achieving sales targets
• Assist in the preparation of sales materials, quotes, and proposals.