Lead, manage and develop a team of Content Moderators, helping them to achieve their full potential and maintain high standards and quality of work.
Ensure that all services are delivered within the framework core values and in line with existing policies and procedures.
Actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
Create an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed.
Yêu Cầu Công Việc
Graduated from College or above.
Good verbal and written communication skills, especially in English and Vietnamese.
Minimum 1 year of experience in Team Leader roles.
Experience in Content Moderation and Contact Center is a plus.
Deep understanding of operation management, including performance metrics system, efficiency enhancement and etc.
Proficient skills with MS Office.
Excellent problem-solving, task prioritization, follow-up, and quick learning skills
Thông tin khác
Bằng cấp:
Cao đẳng
Phụ cấp khác:
- Bonuses, gifts for Holidays.
- Meal allowance, transport allowance, position allowance & parking fee
Độ tuổi:
Không giới hạn tuổi
Đồng nghiệp: - Activities: Birthday party, Town Hall, Employee engagement activities.
