Quality Control Consultant (HR Outsourcing Services)

JOB PURPOSES

The HR Outsourcing Consultant, Quality Control plays an important role in ensuring payroll accuracy and compliance with relevant regulations. This includes conducting quality control and audit assessments to monitor consultant punctuality. Additionally, the role involves periodically reviewing and overseeing key processes to maintain accuracy and adherence to compliance standards.

PRINCIPAL ACCOUNTABILITIES

1. Outsourcing Services Delivery:

• Implement auditing of profiles, payroll and processes of BU HRO
• Implement corrective and preventive procedures if any non-conformities with ISO standards or compliance are detected
• Coordinate and carry out regular internal audit tasks

2. Process Improvement:

• Improve QC processes and control reports, aiming to efficiency and concise results

3. Internal Coordination:

• Liaise with related teams to ensure alignment in working processes
• Work closely with related teams to ensure that data is accurately integrated into outsourcing processing
• Take part in corporate projects (if any)

4. Reporting:

• Update regular reports as requested

5. Regulatory Compliance:

• Implement recruitment activities in compliance with company policies, working process, procedures, laws regulations, preventing compliance risks
• Support audits by providing accurate records and thorough explanations of procedures (if being required)

• Graduated from University/College (preferably Human resources, Business Administration, Economics, Law)
• At least 2 years of working experience in the field of CnB, proven working experience in service supplying industry is a big plus
• Previous experience in QC/Audit fields will be an advantage
• Good knowledge of Labor Code, Insurance Law and Personal Income Tax (PIT)
• Ideal candidate must possess growth mindset and one-team mindset