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Online sale management - Brief all subordinates about promotion schemes to ensure clear understanding and proper execution Oversee the resolution of any arising issues orders, system, app - Daily monitor and ensure all working tools and equipment of the section are adequate and in good conditions. - Directly resolve /Support subordinates to resolve customers' complaints - Monitor all kinds of Online Sale reports - Follow & update online sale scheme timely - Price change follow MD & OP plan - Control stationery usage and have a cost reduction plan - Propose plans to improve department, survey competitor & consumer shopping behavior - Follow & update online sale situation frequency to Online Sale Manager/ Store Manager - Responsible for arranging and coordinating delivery to ensure orders are always delivered to customers quickly and promptly.
Cash Management - Ensure money and documents are collected in full, exactly, on time and according to the process - Ensure liabilities and receivable documents are tracked in a timely manner to limit losses
Manpower management - Arrange Monthly Division's duty roster and manpower schedule - Ensure sufficient manpower during business in ad-hoc situations - Monitor Group Leader(s), General Staff's attendance and attire - Approve duty roster, shift plan raised by Group Leader(s) - Be responsible for Group Leader(s) and General Staff's performance - Identify and reduce unnecessary tasks to increase staff productivity - Take part in recruitment & selection activities for Division's staffing - Motivate, training and develop staff in order to encourage their professional development - Identify potential staff for succession planning purposes - Build and promote team work spirit
Expense control - Propose and provide solutions and tools to optimize resources - Based on the actual situation to propose and allocate reasonable orders to optimize delivery costs - Allocate tools and equipment reasonably to save costs
Other duties - Follow all working procedures, the company's policies, rules and regulations - Be on duty and act as Line Manager's roles when Line Manager's not present at work (i.e. is on leave or on business trip) - Other tasks or responsibilities as assigned by direct Line Manager and Store Manager
Yêu Cầu Công Việc
University degree
Prefer at least 1 year at online sale position
Minimum 2 years related experience is required
Good communication skill
Good command of verbal English
Teamwork skill: Actively promote team work
Leadership: Acting leadership by example
Computer literate: Word, Excel, Powerpoint
Địa điểm làm việc
Hồ Chí Minh
Số 1, Đường Số 17A, Bình Trị Đông B, Bình Tân, Thành phố Hồ Chí Minh