Thông Tin Tuyển Dụng
CQE (Customer Quality Engineer)
| Cấp bậc | Nhân viên |
| Lương | $ Cạnh tranh |
| Hết hạn nộp | 19/08/2025 |
| Ngành nghề | Điện / Điện tử / Điện lạnh / Điện công nghiệp , Quản lý chất lượng (QA/QC) |
| Kinh nghiệm | 2 - 5 Năm |
21/07/2025
Điện / Điện tử / Điện lạnh / Điện công nghiệp , Quản lý chất lượng (QA/QC)
Nhân viên chính thức
Cạnh tranh
2 - 5 Năm
Nhân viên
19/08/2025
- Receiving the customer complaint information.
- Work with other departments to analyze the complaint and make the 8D report.
1. Receive the customer complaint and work with related departments for issue analysis.
2. Preparation of 8D reports, application of problem-solving tools (PDCA, 8D, others). Operating the relevant IT ERP systems (SAP/IFS…).
3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measures if necessary.
4. Work with SAP system to complete the task and control the response on-time.
5. Prepare the meeting with other departments for root cause analysis and CAPA.
6. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites.
7. Complete the other tasks from Lab & customer quality manager.
1. University/College Degree.
2. Experience handling customer complaints in the electronic field (1-3 years’ experience).
3. Analytical thinking, ability to work in a team, sense of responsibility.
4. Processing of customer complaints and preparation of 8D reports.
5. Fault analysis on power suppliers, chargers and battery packs.
6. Using quality tools FMEA, Ishikawa diagram, 5 Whys…
7. English spoken and written well.