CUSTOMER SERVICE SUPERVISOR (FORWARDING)

Mô tả Công việc

- Supervise team member is efficiency working with correctly

- Co-operate and coordinate Customer Service team with other Departments

- Manage booking request and guide member to get/ send to clients or Sales

- Support and solve all requirements of customer (pick up and drop off containers, free time, closing time, SI cut off, customs clearance, goods insurance ....)

- Follow up, check, and update status of shipment and delivery; coordinate with client and internal department to solve the arising problem (if any)

- Responsible for the daily management of the operation, training staff

- Handle key account

- Other tasks assigned by Manager

Yêu Cầu Công Việc

-        Bachelor degree in economics, foreign trade or related fields

-        Year of experience: at least 5 years experienced in USA/ Canada route

-        Good command of English, both of written and spoken

-        High responsibility, being able to work under pressure

-        Being service-minded, careful, hard-working and positive thinking

-        Advanced leaderships