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Mô tả Công việc

Summary: Sales Operation Specialist is essential role for managing and ensuring the contract/ order, logistics and documentation necessary for the shipping of goods smoothly with excellent service to customers, to ensure our organization reaches the sales goals each year.

1/ Sales operation:

Handle singed contract, purchase order from Business Development Department.
Monitor shipment progress, logistics, tracking and reporting any delays or changes to the customer, ensure timely delivery and service.
Communicate with other divisions/ departments: Supply Chain, Manufacturing, Quality Management, Logistics, etc… to ensure smooth export operations.
Maintain accurate records of forecast, shipments, inventory, and transactions.
Provide excellent customer service to ensure customer satisfaction and repeat business.
Perform other duties as assigned.

2/ Internal Operation:

Identify opportunities for cost savings and process improvements in sales operations.
Generate reports on export activity as needed.
Keep accurate records of all transactions and maintain an organized filing system.
Perform other duties as assigned.

Yêu Cầu Công Việc

1.Education: Bachelor’s Degree of Economics, Business, International Trade or related field.

2.Experience:

Experience in export field, preferably food and beverage sectors.
Experience in a Sales Operations or similar role.

3. Knowledge, Skills, Abilities:

2+ years of experience.
Fluent in English.
Strong understanding of the sales process.
Good communication skills, convey information clearly and precisely.
Analytical skills to interpret sales data to make suggestions on how to improve the sales process.
Problem solving skills.
Organization and system skills, but enough flexibility to ensure excellent customer service.
Experience working with different teams and departments to streamline onboarding and reporting.

Địa điểm làm việc

Hồ Chí Minh

63 Cao Thắng, Phường 3, Quận 3, Hồ Chí Minh

Thông tin khác

Bằng cấp: Đại học
Độ tuổi: Không giới hạn tuổi
Lương: 15 Tr - 20 Tr VND

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export sales operations Specialist

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Mô tả Công việc