Learning & Development Manager

Mô tả Công việc

1. Learning and Development

• Work with HRBP, Department Heads and HR leaders to develop and implement learning and development processes (assessing competency development needs, developing learning methods and solutions, functional trainer development, training delivery and administration) to ensure they meet short- and long-term business objectives.

• Support the implementation of new learning methods to ensure efficient and continuous innovation in learning and development.

• Deliver training based on Business Units’ content and guidelines, building a premier onboarding experience for new joiners and setting the standard on knowledge and behavior, contributing towards a positive culture and workplace of choice.

• Manage training catalogue and ensure learning records are captured digitally (Teams).

• Develop in-house trainer capabilities and promote exploring and implementing new digital learning methods.

• Contribute to the instruction and presentation of training courses and assess how effectively different methods and materials are at encouraging interaction and participation

• Develop a positive relationship with all employees. Promote direct communication and positive rapport amongst employees and managers, encouraging an environment for continual learning & development.

• Monitor and evaluate employee training progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards. 

• Manage employee's growth and their learning & development journey from onboarding through ongoing development

• Own employee onboarding/orientation including the assessment of needs and implementation of a comprehensive onboarding orientation that enables employee's success

• Propose ideas for engagement activities related to learning and development to enhance values, culture and performance.

2. Talent Management

• Coordinate with HRBP, Head of Departments to define a talent pool and succession planning for the company.

• Providing research, analysis, and interpretation across multiple businesses and markets, then leverage that insight to decide and implement talent strategies

• Develop sustainable program for talent growth

• Define and identify strategic capabilities required by the business and track individuals who possess them

• Develop, refine and implement the Performance Appraisal Process in collaboration with the company strategy

• Coordinate with HRBP regarding the performance management system, to include developing and monitoring performance evaluations, performance development plans and performance improvement plans.

3. Reporting and Human resources support

• Track budgets for all costs associated with training and detailed reports to justify expenditure for reporting to executive management.

• Develop and maintain training tracking including participation, costs and return on investment (ROI).

• Provide monthly training & develop reports to BU and Group’s management team and heads of departments.

• Support recruitment activities during times of peak demand.

• Perform special projects as needed to ensure HR service delivery to the business.

4. Team development

• Recruit, train and manage the performance of the L&D teams 

• Provide direction, guidance, and leadership to the teams to deliver the expected outcomes from the function 

• Set, monitor, and report on the function’ objectives to the management team 

Yêu Cầu Công Việc

• Bachelor’s Degree in Human Resource or Administration related Degree  

• Training consultant Agency, Training partner, Institution, Headhunter... (Preferable) 

• At least 8 years Human Resources experience, ideally within a foreign company and 3- 5 years’ experience in management role. 

• Experience of online learning solutions and digital learning methods (e.g. mobile learning) 

• Experience with the school collaboration and apprentice program. 

• Experience with Training Needs Analysis and writing training material. 

• Track record in executing successful competency development programs 

• Excellent communication, collaboration and interpersonal skills 

• Good leadership and influencing skills, ability to manage stakeholders and work with virtual teams 

• Ability to identify learning development needs and translate the needs into competency development plans for various functions and units 

• Experience and ability to facilitate workshops / planning meetings with various stakeholders 

• Ability to plan and manage time effectively 

• Has a collaborative mindset and works well with virtual teams  

• Working knowledge of human resource principles, procedures and practices  

• Ability to effectively deal with multiple priorities, functions and activities  

• Knowledge of Vietnamese labor law and regulations  

• Strong Microsoft Office skills (PowerPoint, Word, Excel)  

• Excellent verbal and written communication skills. 

• Ability to work under pressure and comply to tight schedules  

• Good working attitude