Logistics Executive (Warehouse Operation)

Mô tả Công việc

1. Performance Management

+ Daily management of inhouse – HUB and 3PL partners performance against established KPI’s and agreed upon SLA’s (ship speed, on time shipping, etc.)

+ Analyze the performance of carriers and develop operational processes to optimize their efficiency

+ Regularly interface with warehouse teams to ensure customer orders are shipped quickly, accurately and delivered on time

+ Conduct weekly, monthly, and annual performance reviews of transportation partners to ensure compliance with service-level agreements (SLAs).

2. BIN’s Management

(BIN: Orders are packed in plastic box (BIN) => customers will return it to warehouse)

+ Monitor BIN’s inventory control processes to minimize stockouts and shrinkage while optimizing warehouse space and cost utilization.

+ Daily management and daily report of Bin’s return flow with HUBs to ensure BIN’s quantities for packing

3. Problem Solving & Coordination:

+ Address ad-hoc issues by proactively contacting carriers and coordinating with internal departments to resolve operational problems.

+ Manage backlogs and work closely with the team to address any delays or issues in the supply chain.

4. Process Improvement:

+ Innovatively propose new business models and ideas to enhance the effectiveness and efficiency of the delivery process.

+ Continuously seek ways to improve transportation workflows and optimize logistics operations.

Yêu Cầu Công Việc

Job Requirements

To succeed in this role, you should ideally have the following qualifications and skills:

Experience:

· At least 1+ year of experience in logistics or the e-commerce industry.

· Deep knowledge of the truckload industry and linehaul operations.

· Experience in the pharmaceutical industry is an advantage.

Technical Skills:

· Hands-on experience with Warehouse Management Systems (WMS) and Delivery/Transportation Management Systems (TMS).

· Strong computer skills, particularly with MS Office (Excel, Word, PowerPoint).

Soft Skills:

· Effective verbal and written communication skills.

· Excellent interpersonal skills and ability to collaborate with cross-functional teams.

· Strong problem-solving skills and the ability to deal with unexpected challenges.

· Ability to work effectively under pressure and manage large workloads.

· Good time management and multitasking abilities.

· Analytical mindset with the ability to work with numbers and data.