International Customer Service

Mô tả Công việc

Job description:

• Assist international sales staff in meeting customer needs.

• Receive information from sales team and customers to provide a quote- prepare samples- create PI- follow up production progress, logistic- handle complaints- follow up debts.

• Maintain good service and relationship with customer

• Make revenue reports on a weekly, monthly, quarterly, or annual basis.

• Comply with department and company processes, rules, and regulations.

• Complete job assigned by leader.

Benefits:

• Maximum year-end bonus equal to 02 months salary.

• Participate in full salary insurance after the probationary period ends.

• Equipped with own laptop for work

• Receive guidance and enthusiastic support from colleagues.

• Be trained in professional expertise or necessary skills for the job.

• Receive full benefits under state regulations immediately after signing the job contract, including social insurance, health insurance, and unemployment insurance.

• Receive full advantages for yourself and your relatives in accordance with general regulations such as the Visiting Regime. Celebrate holidays throughout the year; Wedding or burial; birthday, mid-autumn festival...

• Professional and comfortable working environment, always creating conditions for personal development.

• Support for lunches, uniforms, per diems, and annual leave according to law; Annual vacation travel program to regenerate labor.

• Promotion opportunities at work.

Yêu Cầu Công Việc

• Graduated from college or higher majoring in business administration/ Marketing/ Foreign Trade/ related fields

• At least one year of experience in a similar position is required

• Strong negotiation and problem-solving skills are required

• English 4 skills: Listening, speaking, reading, writing

• Export customer service skills and knowledge of export operations are essential.