QA/QC Manager

Mô tả Công việc

1. Quality System Management
- Develop and enforce SOPs and quality standards for materials, production, and finishing.
- Manage and unify QA and QC teams under a consistent quality policy.
- Lead internal audits and operator training programs.
- Maintain documentation, compliance records, and traceability files.
2. Quality Control Execution
- Oversee incoming material inspection, in-process, and final QC.
- Review inspection checklists and enforce defect criteria.
- Approve finished goods for shipment; issue hold/rework instructions as needed.
- Analyze defect trends and escalate to relevant departments.
3. Corrective and Preventive Action (CAPA)
- Lead root cause analysis for internal and external quality issues.
- Track and close out CAPA items with verifiable results.
- Coordinate with Production, Finishing, and R&D to resolve systemic defects.
4. Quality KPI Governance
- Report on First Pass Yield (FPY), Internal Rejection Rate, Customer Complaint Rate.
- Monitor training completion, audit scores, and CAPA cycle time.
- Conduct regular review meetings with GM and Factory Leads.
5. Collaboration & Continuous Improvement
- Work with R&D and Product Development on design-for-manufacturing standards.
- Train team leads and supervisors on quality ownership.
- Support lean quality initiatives and customer satisfaction goals.

Yêu Cầu Công Việc

KEY SKILLS AND EXPERIENCE
Experience: 8+ years in QA/QC or quality leadership in furniture or industrial manufacturing.
Knowledge: In-depth understanding of ISO principles, finishing defect classification, and dimensional tolerances.
Leadership: Ability to align teams around quality objectives while balancing production needs.
Problem Solving: Strong CAPA, root cause, and data analysis competency.
Communication: Effective in working across multiple departments including Production, R&D, and Sales.

BENEFITS:

• 18 days leave/year. 
• Salary: Competitive (negotiable based on experience)
• Fully enjoy social insurance, health insurance, and other benefits in accordance with the provisions of the Labor Law and the Company's benefits 
• 13th month salary depend on company revenue and many other attractive forms of bonus
• Provide complete equipment to serve the job
• Culture allows to maximize the abilities and creativity of personnel
• Shuttle bus from HCM to Long An (Duc Hoa Ha)