Thông Tin Tuyển Dụng
Sales Support - CSR
Cấp bậc | Nhân viên |
Lương | $ Cạnh tranh |
Hết hạn nộp | 13/05/2025 |
Ngành nghề | Biên phiên dịch , Môi trường , Quản lý chất lượng (QA/QC) |
Kinh nghiệm | 1 - 10 Năm |
Từ ngày 14/1/2024, CareerBuilder.vn chính thức đổi tên thành CareerViet.vn. Chi tiết xem tại đây.
Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
Supports the preparation of a 'Request for Quote' towards Commercial Sales Support.
Gives first level support for sales-related inbound customer inquiries. Records, tracks and - if applicable - forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
Follows up with customers (if delegated by Field / Inside Sales).
Clarifies or forwards open issues from internal / external customers.
Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
Schedules meetings with customers for field sales staff incl. travel bookings.
Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.
Creates / coordinates internal and external correspondences as requested by Field / Inside Sales staff.
Administrative support and assistance with the preparation, follow-up and controlling of sales campaigns.
Administrative support and assistance with the organization and conduction of trade fairs / customer events in close collaboration with the marketing department.
Fluent in English
User knowledge in MS Office, Salesforce.com
Hands-on mentality
Excellent time management and prioritization skills
Pronounced (self-)organization skills
Strong rhetorical skills over the phone