CUSTOMER SERVICE (BẾN CÁT)

Location

Binh Duong

Maps
  • Salary

    Competitive

  • Experience

    3 - 10 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    22/11/2024

Benefits

  • Laptop
  • Insurance
  • Travel
  • Allowances
  • Employee Shuttle
  • Uniform
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Business Expense
  • Annual Leave
  • Sport Club

Job Description

  • Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfilment.
  • To response and ensure the customer enquiries and requests are addressed in a timely manner To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
  • To handle customer complaints according to the Company procedures and service standard.
  • To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
  • To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
  • To assist and back up other team members and provide supports and report to Manager
  • Other tasks assigned by Manager

Job Requirement

  • Fluency in English/ Chinese is an advantage
  • Graduated from any related major
  • Have experience in Merchandise for production company
  • Ability to solve problems, create and manage plans
  • Good use of MS Office: Power point, Excel, Word, Outlook...and system software

More Information

  • Degree: Bachelor
  • Age: 22 - 35
  • Salary: Competitive
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