Phúc lợi

Mô tả Công việc

Job Description

Quotation Handling
- Receive quotation requests from Sales or customers.
- Contact agents or shipping lines to obtain competitive import rates.
- Compare at least three quotations and update the shared pricing file.
Booking & Documentation
- Arrange bookings and follow up with shippers on cargo readiness.
- Request draft B/Ls from agents and update customers on shipment schedules.
- Monitor vessel movements, confirm shipment details, and send final B/Ls to customers.
- Send pre-alerts to the documentation team, verify debit notes from agents, and ensure telex/original B/L release.
Arrival Notice & Payment Coordination
- Ensure all steps after cargo arrival are handled smoothly:
  sending arrival notices, coordinating warehouse handling, payment, and EDO issuance.
- For customs clearance shipments: transfer EDO to logistics team and follow up on declaration, clearance, and delivery.
Issue Resolution
- Monitor and resolve issues arising during loading/unloading or shipment transit.
Document Management & Reporting
- Submit documents (B/L, invoice, etc.) to Accounting as required.
- Manage shipments under assigned Sales accounts and import consol boxes.
- Prepare and submit weekly/monthly reports to the Manager.

Job Requirements

Bachelor’s degree in Logistics, International Business, Foreign Trade, or related fields.
Minimum 2 years of experience in Import Customer Service or similar roles in the freight forwarding industry.
Solid understanding of logistics operations and international shipping processes.

Good command of English (both spoken and written).
Proficient in MS Office (Word, Excel, PowerPoint), Outlook, and Internet applications.

Hồ Chí Minh

240 Nguyễn Đình Chính, Phường 11, Phú Nhuận, Hồ Chí Minh