Customer Service Intern

Job Description

1. Support CS on customer service activities.

2. Support ensuring the customer enquiries and requests are addressed in a timely manner.

3. Support handling customer complaints according to the Company procedures and service standard.

4. Support coordinating with internal teams and suppliers to ensure the product quality and customers’ requirements are met.

5. Assist other team members, provide supports and report to Supervisor/ Team Leader.

Job Requirement

1. Final year students or fresher can commit working 40hrs/week

2. Good written, verbal and telephone communication skills. Fluently in English

3. Good data entry and organizational skills. Detail oriented and good follow-up skills

4. Ability to effectively manage many priorities and issues.

5. Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.

6. Can provide internship recommendation letter