Customer Service Representative

Mô tả Công việc

1. Follow-up visits to customers and assist the business department in customer relationship maintainance

2. Daily communication with customers for orders, forecast and feedback

3. Dealing with customer disatisfaction and complains

4. Supporting sales department to develop new customers or industries

5. Managing office routine work and backup issues

Yêu Cầu Công Việc

1. Language: Fluent Chinese Listening/Speaking/Reading/Writing, Fluent English is also preferred

2. Education Background: Bachelor's degree or above

3. Other Requirements:

a) Honest, loyal, responsible, diligent, calculated, patient

b) Energetic, creative, passionate, logical

c) Good communication skill

d) Proficient in using office automation software