Operations Expansion Specialist

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be the world leader in e-commerce enablers in terms of trading, product creating and e-commerce servicing. Based in California with an operation office in HCMC, we have more than 500 young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only the US e-commerce market but also to enter new e-commerce markets of more than 15 countries in Europe, Asia and North America, not only Amazon channel but also Walmart, Wayfair among others. Besides, home sporting goods, furniture, outdoor and gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

Our mission: Connect the Worldwide Resources & create innovative platforms to bring products and services from innovators and manufacturers to worldwide customers more efficiently.

Our vision: To be the world leader of e-commerce enablers in terms of trading, product creating, and e-commerce servicing.

I. JOB DESCRIPTIONS

EXPANSION AND PROCESS IMPLEMENTATION

- Build, develop and execute a comprehensive global expansion strategy to enter new e-commerce markets.

- Build, develop and document workflows for inventory management, order processing, and fulfillment across different marketplaces.

BUILD & MAINTAIN RELATIONSHIP

- Understand the roles and responsibilities of key contacts within internal & partner organizations and leverage these relationships to address challenges and capitalize on opportunities.

MANAGEMENT OF OPERATIONS SYSTEMS

- Identify discrepancies, if any, and collaborate with relevant parties to resolve them effectively

- Serve as the primary point of contact for communicating with external account managers and assisting internal teams with operational issues related to systems.

SYSTEM DEVELOPMENT

- Study the requirements and business needs to design scalable and secure eCommerce system architectures. Research and implement technologies and tools to improve system efficiency.

- Manage ongoing system improvements and upgrades. Develop contingency plans for system failures.

PERFORMANCE CONTROL

- Continuously monitor the performance of the eCommerce platform and involve related teams to resolve problems.

HANDOVER & TRAINING

- Document new workflows and processes for operations and facilitate training sessions for internal teams to ensure seamless implementation.

- Ensure proper handover of information and responsibilities to relevant teams, fostering continuity and efficiency in operations.

Job Requirement

II. REQUIREMENTS

Knowledge

• Bachelor's degree in economics, business administrator or related majors.

Skills

• Be able to work in team and coordinate with other departments
• Pursue good communications, problem-solving and time-management skills
• Shift work: 9AM - 6PM 
• Good at Microsoft Excel and proficient in English (TOEIC 650/IELTS 5.5)

Experience

• Around 1 years of working experience (Fresh graduates are welcome)

III. WHY YOU WILL LOVE JOINING US?

1. FOR YOU TO JOIN

• Activities: company trips, team-building, and other customized monthly bonding events.
• Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

2. FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

3. FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you with a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!