Tuyển dụng Field Service Engineer tại CÔNG TY TNHH BESI VIỆT NAM 2025

Địa điểm

Ngày cập nhật
10/06/2025
Ngành nghề
Cơ khí / Ô tô / Tự động hóa , Điện / Điện tử / Điện lạnh / Điện công nghiệp , Sản xuất / Vận hành sản xuất
Hình thức
Nhân viên chính thức

Lương
Cạnh tranh
Kinh nghiệm
4 - 6 Năm
Cấp bậc
Nhân viên
Hết hạn nộp
30/06/2025

Phúc lợi

Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm

Mô tả Công việc

Technical Product Management
• Provides support for MMA & AFC model introduction (launching, demo, Semi shows)
• Conducts feasibility studies and sample bonding
• Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the on-site support team, the Product Line and the R&D team
• Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio
• Engages in R&D projects during product definition / requirement engineering and customer testing
• Defines SW requirements (JIRA) for new modules and features (Requirement Engineering)
• Collects process / production / competitor data at customer site
Pre- & After Sales Support
• Conducts evaluations and demos
• Support Sales and CPMs during Pre-Sales activities
• Establishes good customer relationship on technical level with all key accounts assigned
• Provides Technical Info to CPMs/Sales and/or product group.
Technical Support
• Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in Asia
• Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution
• Conducts training to FSE’s and customers

Yêu Cầu Công Việc

Education
• Minimum 5 years of experience as a support engineer
• Diploma or degree in Electrical, Mechatronic Engineering, Automation or related major.
Work experience
• Minimum 5 years of experience in a complex Technical environment, 3 years in Product Support environment with customer engagement
• Experience within semiconductor backend industry
Expertise and methodology
• Good PC, MS-Office knowledge
• Very good command of English (spoken & written)
• Korean language desirable
Other requirement criteria
• Very strong analytical skills
• Excellent communication skills
• High level of assertiveness
• High degree of flexibility required
• Good behavior in customer relations
• Intercultural understanding
• Travel readiness up to 50%