Field Sales Executive (ISO) HCMC - A.01

Job Description

Job Summary

Responsible for the generation of order income and revenue from new and existing large and medium customers mainly through customer visits or industry events. Responsible for a region / area, portfolio or a cluster of customers as defined in the sales plan.

Job Description

• Meets and exceeds sales targets: generation of order income and revenue from new and existing large and medium customers as defined in the sales plan.
• Develops and maintains a customer focus list (together with Area Sales Manager) by proposing focus customers and business opportunities based on marketing leads, own opportunities, certificate expiry lists, market knowledge etc.
• Identifies solutions for customer needs, if necessary with the involvement of Subject Matter Experts.
• Generates new leads (e.g. on fairs) and converts assigned sales leads generated by e.g. marketing or other channels.
• Executes customer visits and / or visits of industry events.
• Acquires new customers.
• Maintains / grows customer loyalty and ring-fences critical business through regular customer interaction and visits.
• Maintains positive relationships with existing customers to up-sell the service portfolio.
• Recovers lost customers.
• Documents all activities in the relevant TR IT tools (e.g. Salesforce.com).
• Responsible for the on-time delivery, quality and follow-up of the quotation according to the customer needs.
• Follows up on quotations with customer (can be delegated to sales support).
• Conducts the final negotiation of quotation and contracts with the customer in collaboration with relevant stakeholders / P&L responsible persons and in line with TR requirements.
• Supports in the cash collection of unpaid / overdue invoices for the customers for which (s)he is responsible.
• Contact for cross-BF (Business Function) / cross-BS (Business Stream) inquiries from other Sales colleagues.
• Monitors market and competitors.
• Conducts sales analytics in area of responsibility.
• Participates in regular sales reviews with the disciplinary Supervisor.
• Supports the Area Sales Manager in defining the yearly sales plan.

Job Requirement

• 3 – 5 years of professional experience in Sales
• Experience in Testing, Inspection and Certification industry
• Pronounced technical comprehension in ISO Certification, and Sustainability
• Experience in CRM Management (Salesforce) and SAP ERP
• Excellent solution selling and negotiation skills
• Proven track record in sales