Admin Executive (Softline - Customer Service team)

Mô tả Công việc

This role will also act as the Member of Softline department in TUV SUD Vietnam office. You will support the Customer Service team in the following daily tasks including:

• Communicate job status and handle customer inquiries.
• Timely copy and upload results from test reports to the UCI portal.
• Ensure accuracy and completeness of data entries, and update/correct data when errors or omissions are found.
• Organize and store data in a systematic manner, making it easy to retrieve when needed.
• Assist with tasks in the Customer Service Section as authorized or assigned by the Customer Service Reporting Officer/Manager.
• Report all activities to Supervisor and Head of Customer Service of Softline.
• Other duties relevant to this level assigned by Reporting Officer.

Yêu Cầu Công Việc

• Fresh graduate, no prior experience required.
• Basic English communication skills.
• Good knowledge of Microsoft Office tools.
• Strong attention to detail with excellent organizational and time management skills.
• A proactive team player but with the ability to work independently in challenging projects and timelines

Others (Benefit):

• Working in an international dynamic and friendly environment
• 15 annual leaves, 15 paid sick leaves, Christmas leave
• 13th-month salary, bonus based on performance and business result
• Social insurance, health insurance, unemployment insurance base on full basic salary (Vietnamese Law)
• Insurance benefits package (Accident insurance 24/7, Health care insurance, Business travel insurance), annual health check
• Free parking 
• Ad-hoc staff engagement events, team-building activities, company trip
• Participate in the company’s training programs, LinkedIn Learning license holder (fee supported by company base on company’s policy)