Business Performance Manager

Founded in 2009 in Orange County, California, Yes4All has grown to become one of the leading names in the fitness, furniture and lifestyle market. A significant player in e-commerce since 2016, we were among the first invited to Amazon’s Vendor Central (AVC) program and have been a top-12 Sports & Outdoors brand on Amazon since 2021.

We expanded our presence across the USA and 17 international markets, reaching $132M GMV with 74% YoY growth in 2023, achieving 26% YoY GMV growth in 2024 and a 3.5X increase in EBITDA. With 2,000+ SKUs on platforms like Amazon, Wayfair, and Walmart, we continue to scale.

Guided by Mr. Nguyen Chi My, we leverage Vietnam’s competitive strengths and strategic manufacturing partnerships to drive innovation. Beyond our own success, we empower Vietnamese SMEs, providing expertise to scale internationally.

At Yes4All, our people are at the heart of our success. We empower our team members to Shine The S.E.A by embracing extreme ownership, which fosters authentic and trust based collaboration and drives sustainable value creation. As part of the CriTICal SquaD, our members embody core competencies that set us apart. We foster a dynamic and suportive environment, encouraging individuals to grow, take initiative, and make incredible impacts.

Our vision: To become the global leader in innovative products and services, delivering excellence, quality and affordability for all.

Our mission: To empower global consumers with access to quality and affordable products through innovative e-commerce solutions, while fueling the success of innovators, brands and manufacturers.

I. JOB DESCRIPTIONS

1. Sales Forecasting

• 80%-20% ensure availability of inventory for top 80% GMV generators.
• Control sell-in/sell-out to ensure Golden zone is meet.
• Conduct monthly forecast & manage the sales forecasts quality (including forecast accuracy & bias & action plan).
• Manage the monthly sales forecast process and the building of turnover through the piloting of the sales forecast process. Analyse risks & opportunities, compare gaps vs trend changes.
• Build the baseline forecast.
• Ensure the sales forecast consistency, through the building of a consensus between the commercial forecasts, the financial trend and the sales history.
• Successfully communicate forecast and inventory estimations to management.
• Monitor and report on important changes in sales forecasts, budgets, and business strategies.
• Address demand-related issues in a timely and effective manner.

2. Inventory health control

• Existing products & new products availability ensure, alert any cases which urgently need more inventory to capture sales trend.
• Slob solution action code, detect signals of slob and come up with back up plan in advance.
• Follow up with ETA & potential OOS, manage sales action to deal with, to save advertising cost and maintain good sales rank.
• Work with Sourcing & Product Development team for MOQ and lead time negotiation and arrangement.
• Work with cross functional team for any ad hoc support needed to improve/ catch chances of getting higher/ better GMV/CM.
• Other tasks to be assigned by line manager.

3. Forecast accuracy

• Conduct forecast accuracy monthly with planning team, adjust formula accordingly to capture all missing criteria.
• Controlling and Reporting on Forecast accuracy, forecast logic, channel mix, and come up with service level to work with planning.
• Strategically plan ahead OOS issue and aware management to get alignment, heads up any trade off if needed and cross departmental work is required.
• Other tasks to be assigned by line manager.

4. Business Performance Management

• Manage business performance and monitor the team‘s progress in achieving KPIs.
• Analyze revenue data, conversion rates, and other metrics to identify strengths and weaknesses in sales activities.
• Develop reports related to the team‘s performance and results.
• Support the creation of the annual sales plan, including revenue targets and customer engagement strategies.
• Collaborate with other departments (Marketing, Finance, Supply Chain) to ensure business strategies are executed consistently.
• Oversee inventory management and take responsibility for controlling the promotion team‘s budget.

II. REQUIREMENTS

1. Knowledge

• University bachelor’s degree       (or       upcoming        graduation)     in Economics, Business Administration, Marketing or Finance.
• Knowledge about the US or international market;
• Proficient in Microsoft Office. Advanced analytics tool/knowledge is preferable;
• Strong mathematical and statistical knowledge.

2. Skills

• Good English is a must;
• Proficient in Microsoft Office. Advanced analytics tool/knowledge is preferable;
• Excellent written and verbal communication skills;
• Capability to multitask in a fast-paced environment;
• Both the theory-driven and data-driven approaches in solving problems;
• Strong spoken and written communication skills (in both English and Vietnamese) to collaborate with team members and to explain findings clearly to internal team as well as stakeholders.
• Have logical thinking and strong problem-solving skills.
• Time management and multitasking.

3. Experience

• At least 4-5 years of experience in Planning, Supply Chain/Business/Data Analytics or similar roles. Retail Supply Chain, E-commerce experience is priority;
• Working experience in e-commerce/ retail or FMCG category management;
• Experience in Planning & supply chain;
• Relevant training and/or certifications as a Demand Planner.

III. WHY YOU WILL LOVE JOINING US?

FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.

• Salary review: annually or on excellent performance.

• Activities: company trips, team-building, and other customized monthly bonding events.

• Annual leaves: 16 days off and 01 Birthday Leave per year.

• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.

• Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri), and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge. 

• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.

• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.

• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.

• Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!

• Lương: Cạnh tranh