Retail Store Manager - KKV GIGA Mall Phạm Văn Đồng

Job Description

1. Sales Management:
• Based on the monthly target issued by the headquarters, manage the store sales and profit indicator;
• Track the performance and regularly do data analysis and improvement;
• Control cost and maintain sensitive analysis of competing products.
2. Store Management:
• Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets.
3. Product Management:
• Responsible for inventory management such as daily inventory and product expiration date checking;
• Develop a loss prevention plan to reduce store losses;
• Analyze store product data to plan improvements and increase sales.
4. Display Management:
• Inspect and manage the display of goods according to the display standard, supervise the implementation of store display work, and feedback on problems.
5. Training Management:
• Responsible for the training and ensuring service management of store personnel, managing customer service feedback, and flexibly handling customer complaints to maintain brand image.
6. Financial Management:
• Follow up and deal with the payment and tax work in the store;
• Supervise the security of the payment and self-inspection of the store;
• Formulate anti-theft measures to supervise the implementation of the store.
7. Personnel Management:
• Responsible for the selection, use, teaching, and retention of store employees;
• Ensure the staffing of the store, and the construction of the store personnel echelon in, timely training the company's standards and systems to the store staff;
• Supervise the implementation of the work, timely summary, feedback, and optimization suggestions.
8. Cultural Management:
• Deeply understand the company's information policy;

• Promote and implement the company's corporate culture;
• Build a good store culture to achieve simplicity and efficiency.
9. Recruitment and Training of new retail staff

Job Requirement

• Bachelor’s degree is preferred;
• At least 3 years of experience in store management in the retail industry, especially newly set up retail stores (from 700m2). Preferable candidate from large scale (from 15 staffs) and fast retail company;
• Strong data analysis ability, able to grasp the data contacted in the process of store management, including turnover-related data, attrition rate, turnover rate, promotion ratio, etc;
• Strong overall planning ability, data statistics, induction, analysis and application ability, workflow and standard formulation ability, commodity analysis and adjustment ability, visual display ability, and keen risk management awareness;
• Follow company regional deployment and identify with the company's corporate culture and values. Willing to relocate or travel outstation to other stores;
• Able to work on rotating retail operation hours including weekends and public holidays;
• Proficient in English (4 skills), and Chinese is a priority (directly report to Chinese Manager);
• Expected onboarding date: ASAP