Field Sales Manager

Mô tả Công việc

Job Summary:

To actively and successfully lead and manage the Field Sales team in all commercial and business development logistics matters across Vietnam. This role is responsible for building and executing national sales strategies, developing high-level customer relationships, and supporting APEX’s growth within its global logistics network.

Key Responsibilities:

Sales Leadership & Strategy

• Develop and execute field sales strategies across all regions in Vietnam to achieve revenue, profit, and market share targets.

• Lead, train, and manage a nationwide team of Field Sales Executives; ensure alignment with the company’s business goals and sales KPIs.

• Monitor team performance, provide regular coaching and support, and foster a high-performance sales culture.

• Collaborate with upper Management to set short-term and long-term sales objectives and ensure their effective implementation.

Business Development

• Identify, approach, and close new business opportunities in the logistics and supply chain industry nationwide.

• Drive market penetration in key sectors by offering customized logistics solutions (airfreight, ocean freight, warehousing, and distribution).

• Work closely with regional clients including SMEs and multinational corporations to understand and fulfill their logistics needs.

Key Account & Customer Relationship Management

• Supervise key account planning and development across the country to maintain and grow strategic client relationships.

• Attend major customer meetings when necessary and support the team in complex deal negotiations.

• Ensure high levels of customer satisfaction and retention through proactive service and follow-up.

Reporting & Performance Tracking

• Regularly report to upper Management on:

• National sales forecasts and performance metrics

• Customer pipeline and conversion rates

• Market intelligence and competitor activities

• Financial and operational KPIs linked to client accounts

Cross-functional Coordination

• Work closely with internal departments (Customer Service, Operations, Finance, etc.) to ensure seamless implementation of customer solutions and adherence to service commitments.

• Align field sales efforts with company-wide campaigns, pricing strategy, and operational capacity.

Collections & Compliance

• Oversee and support the team in managing payment follow-ups and ensure timely collections.

• Ensure team compliance with contract terms, company policies, and legal frameworks.

Yêu Cầu Công Việc

Education: Bachelor’s Degree or Diploma in Business, Logistics, Supply Chain Management, or a related field.

Experience: Minimum 5 years of experience in the logistics or supply chain industry, with at least 2 years in a sales team leadership role covering multiple regions.

Industry: Freight forwarding / Logistics

Experience & Qualifications:

• Proven track record in developing and managing high-value client relationships.

• Experience in offering integrated logistics services (air, sea, warehousing, distribution) is essential.

• Prior exposure to both local SMEs and multinational corporations (MNCs) is preferred.

Skills & Competencies:

• Strong leadership, coaching, and performance management skills.

• Deep understanding of Vietnam’s logistics landscape and commercial dynamics.

• Excellent communication, negotiation, and presentation skills.

• Strong analytical and strategic planning capabilities.

• Proficiency in English and/or Chinese is a plus.

• Willingness to travel extensively across Vietnam for business needs.

• Excellent verbal and written communications skills

• Proficient in English or Chinese.