Deputy Head of the Automobile Sales

Job Description

Main responsibilities:

1. Sales Strategy & Performance Management

• Develop and execute business plans, ordering strategies, and dealership policies based on market analysis.
• Implement and monitor annual and monthly sales plans, ensuring alignment with business goals.
• Define dealer-specific sales targets and provide strategic support to achieve them.
• Track performance through KPIs, analyze results, and apply corrective actions as needed.
• Support dealers in achieving their sales targets through tailored planning and assistance

2. Dealer Network Development & Management

• Strengthen relationships with dealers through ongoing support, training, and performance reviews.
• Evaluate dealership operations and implement initiatives to improve engagement and efficiency.
• Lead new dealer acquisition, assessing potential candidates through feasibility studies.
• Maintain high-quality standards across the dealer network while driving strategic expansion.

3. Customer Satisfaction & Brand Enhancement

• Supervise dealership operations to ensure high-quality customer experiences.
• Develop and implement initiatives to improve customer service and satisfaction levels.
• Conduct training and support programs to align dealer operations with Suzuki’s brand values.
• Monitor feedback and drive improvements to strengthen brand reputation.

4. Inventory & Order Management

• Create and oversee order plans based on sales forecasts to optimize inventory levels.
• Ensure efficient stock management, minimizing costs while maintaining supply stability.
• Oversee processes related to ordering, pricing, and delivery coordination. Align supply chain operations with dealer demand to ensure timely fulfillment.
• Develop and implement annual and monthly sales plans, tracking progress and execution.

5. Operations & Cross-Department Collaboration

• Manage internal procedures for delivery, payments, pricing policies, and dealer documentation.
• Ensure operational efficiency within the 4W Sales department, maintaining compliance.
• Collaborate with internal teams (Marketing, Finance, Logistics, Production) and Suzuki Headquarters.
• Continuously apply the PDCA cycle to enhance sales processes and performance.

Reported to: Head of Automotive Sales.

Job Requirement

Criteria for recruitment

• At least 7–10 years of experience in sales. Having more than 5 years of experience as a head of sales at a manufacturer or in dealership.
• Proven track record of achieving sales targets and managing dealer networks.
• Experience in market analysis, forecasting, and strategic planning.
• Leadership & Competencies skill:   
  • Responsible for sales result and motivate team staffs to achieve target.
  • Strategy development and execution capability for achieving sales targets.
  • Strong grasp of KPIs such as sales volume, profit margin, and inventory turnover.
  • Excellent communication, negotiation, and presentation abilities.
  • Sensitivity to customer(end-user & dealer) needs and market trends, and ability to reflect them in sales activities.
  • Effectively negotiating and reaching solutions with dealers, suppliers, and financial institutions.
  • Quickly addressing issues such as weak sales, customer complaints, or competitors activities.
  • High sense of responsibility, ability to work under pressure and meet deadlines.
  • Responsible for sales result and motivate team staffs to achieve target.
• PC skills: Microsoft Office
• English proficiency
• Enterprising has the ability to work and act practically

Other information:

• Working place: 02, Pho Quang Street, Tan Binh District, HCM City
• Working time: 7:30 – 17:30, from Monday to Friday

Benefits:

• Allowances: Lunch (35.000 VND/working day) & Transportation
• Salary Review and Bonus
• PVI Healthcare Package
• Company events: Family Day, Company Trip, Year-End Party, Sales Achievement Party
• Flexible working hours; Vehicle purchase with discounts
• Subsidy for learning driving licenses and foreign language classes