SEA Operation Assistant Manager

Job Description

- Handle booking and shipping documents related to sea freight operations for both import/export cargo.

- Make payments request to carriers/vendors by company logistics system

- Liaise with customers and agents regarding B/L, D/O, bookings, debit note and other related documents

- Track shipping schedules and ensure smooth operations with carriers/agents

- Coordinate with internal teams to ensure process compliance

- Solve customers' inquiry timely and their complaints to provide service recovery

- Supervise vendors to ensure cargo handling meets customer requests

- Perform other tasks assigned by Manager

Job Requirement

- Over 3 years experience in ocean import/export operations (forwarder/logistics)

- Bachelor’s degree of University graduate preferred with foreign trade, economics, majored in international trading and transportation

- Good command of English (spoken & written)

- Proficient in MS Office, email, internet

- Detail-oriented, well-organized, able to work under pressure

- Proactive attitude and willingness to learn/share