JOB PURPOSE
• The ERP Senior Executive will play a dual role within the IT ERP team.
• This member will be responsible for providing daily operational support for S/4 HANA system and will also be a key project member for the upcoming SAP integration project.
• This role is for ensuring the stability of our current operations while supporting the system integration.
JOB DESCRIPTION
A. MEVN Daily Operational Support (approx. 50%)
• Provide the first level functional support to business users for SAP S/4HANA
• Troubleshoot and resolve system issues, identify root causes, and coordinate with external vendors for resolution.
B. S/4HANA Integration Project Support (approx. 50%)
• Act as a key member of the S/4HANA project team, attending workshops and supporting the project manager.
• Assist the Data Migration phase by coordinating for the data extraction, cleansing, and validation tasks.
• Coordinate/Support the business teams for User Acceptance Testing (UAT).
• Assist Business users during the Training phase, coordinating with vendor for any Gap issue during the training.
• Provide post-go-live "Hypercare" support to Business users during the critical period after project Go-Live.
Other
• Report to the Line Manager upon succession of any tasks accordingly
• Other project tasks assigned by Line Manager
EDUCATION
• Bachelor’s degree in information technology or related IT fields
WORK EXPERIENCE REQUIREMENT
• Knowledge of business consulting (e.g., Supply Chain Management/ Project Management) is an advantage
• Having at least 3–4-year experiences in SAP support job (preferably MM/SD or Project System area in S/4 HANA environments)
• 2 years + experiences in participating in SAP implementation/ roll-out projects.
ABILITIES/SKILLS
• Problem solving and analytical thinking.
• Good communication skill in English (Intermediate level)
• Professionalism & Work Management
• Teamwork
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